Inconsistent balances

Incident Report for Tradier

Resolved

This incident has been resolved.

Posted Oct 14, 2020 - 10:22 EDT

Update

It seems that some trading functionality has been impacted by this issue.

Posted Oct 14, 2020 - 10:14 EDT

Update

We are continuing to investigate this issue.

Posted Oct 14, 2020 - 09:53 EDT

Investigating

We are currently investigating an issue where some customers are unable to receive balances for their account.

Posted Oct 14, 2020 - 09:45 EDT

This incident affected: Trading and Balances.