Paper Trading orders stuck in pending status

Incident Report for Tradier

Resolved

The paper trading system was experiencing an abnormally high load, and some users experienced orders stuck in a pending status. We reinforced the paper trading servers and worked to address the underlying issues in order to resolve the problem. Any orders that have not cleared on their own can be cleared by the brokerage support team. Please contact them at service@tradierbrokerage.com or (980) 272-3880.
Posted Jan 06, 2026 - 11:00 EST