Positions Outage

Incident Report for Tradier

Resolved

This incident has been resolved.
Posted Oct 18, 2024 - 20:00 EDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Oct 18, 2024 - 18:59 EDT

Update

Trading will not resume on 10/18/2024. The Tradier Brokerage trading team will be closing expiring options on a best-efforts basis. All unclosed positions will be handled on 10/21/2024. Tradier Brokerage will work with customers to resolve any account issues.
Posted Oct 18, 2024 - 15:18 EDT

Identified

The issue has been identified and a fix is being implemented.
Posted Oct 18, 2024 - 13:30 EDT

Update

We are continuing to investigate this issue.
Posted Oct 18, 2024 - 12:05 EDT

Investigating

We are currently investigating this issue.
Posted Oct 18, 2024 - 11:30 EDT
This incident affected: Trading and Balances.
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